Privacy Policy

Effective Date: August 5, 2025

Last Updated: August 5, 2025

Milrea (“Milrea,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with us through our website, services, and communications, and what rights you have under California and European Union law.

1. Scope of this Policy

This Privacy Policy applies to personal information we collect from:
- Visitors to our website: www.milrea.com
- Clients and prospective clients of Milrea
- Users of our services, tools, and communications
- California residents under the CCPA and CPRA
- Individuals located in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR)

2. What Information We Collect

We may collect the following categories of personal information:
- Identifiers: Name, email address, phone number, business contact information
- Professional or employment info: Job title, employer, business role, or professional credentials
- Internet activity: IP address, browsing behavior, cookies, referring URLs, device type
- Business information: Client engagement history, service preferences, project-related data
- Geolocation data: General location data based on IP address
- Audio/Visual data: Recordings of virtual sessions or calls (with notice and/or consent)

We do not knowingly collect or sell the personal information of individuals under the age of 16.

3. How We Collect Information

We collect information in the following ways:
- Directly from you – when you fill out a contact form, schedule a consultation, or engage our services
- Automatically – through cookies and analytics tools when you use our website
- From third parties – such as professional referrals or strategic partners

4. How We Use Your Information

We use your personal information to:
- Provide, manage, and deliver our services
- Respond to inquiries and communicate with you
- Improve our website, content, and offerings
- Customize your experience with Milrea
- Comply with legal obligations and enforce our agreements

We do not sell your personal information to third parties.

5. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the CPRA:
- Right to Know – what categories and specific pieces of personal information we collect and why
- Right to Delete – request deletion of personal information, subject to legal exceptions
- Right to Correct – request correction of inaccurate information
- Right to Opt-Out – of sharing personal information for cross-context behavioral advertising
- Right to Limit – use of sensitive personal information (if applicable)
- Right Against Discrimination – for exercising your privacy rights

To exercise any of your rights, please contact us at privacy@milrea.com or use the contact form at www.milrea.com/contact.

6. Your Privacy Rights (EU Residents – GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:
- Right of Access – to your personal data
- Right to Rectification – correct inaccurate or incomplete data
- Right to Erasure – request deletion of your personal data (“right to be forgotten”)
- Right to Restrict Processing – limit how your data is used
- Right to Data Portability – request your data in a commonly used format
- Right to Object – to data processing based on legitimate interests or direct marketing
- Right to Withdraw Consent – at any time

To exercise these rights or to make a complaint, contact privacy@milrea.com. You also have the right to lodge a complaint with your local data protection authority.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, including to satisfy legal, contractual, or accounting obligations.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure.

9. Third-Party Links and Services

Our website may contain links to third-party sites or services. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. Please review their policies before sharing information.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date above. If changes are significant, we will provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:
Milrea, Inc.
Email: milrea@milrea.com
Website: www.milrea.com